Politique d’expédition

Shipping Policy

Thank you for shopping with EricaShine. We aim to process and dispatch every order as quickly as possible.

Processing Time
Orders are typically processed within 1–3 business days. During busy periods, processing may take slightly longer.

Shipping Rates and Delivery Times
We offer free UK shipping on orders over £150. For orders under this amount, standard shipping rates apply and will be calculated at checkout. Estimated delivery times are 3–7 business days within the UK, depending on your location and the shipping method selected.

International Shipping
We currently ship within the United Kingdom. If international shipping becomes available, delivery times and costs will vary by destination and will be shown at checkout.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your delivery.

Delays
While we do our best to meet estimated delivery times, delays can occasionally occur due to courier issues, weather, or high demand. We appreciate your patience and will keep you informed if any significant delay affects your order.

Lost or Damaged Packages
If your order arrives damaged or does not arrive at all, please contact us as soon as possible so we can help resolve the issue.

Questions
If you have any questions about shipping, please contact us through the details listed on our website.